City Bulletin
13

The week of October 15 is a blue recycling week.

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21

Check out the variety of fundraisers, school events, performances and church services going on in our area.

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02

Register to get the weekly call from the City telling residents about garbage schedules, upcoming programs, recycling weeks and lots more.  The calls come on Sunday nights at 7 p.m.

REGISTER FOR SUNDAY NIGHT CALL

The Caller ID number is 980-829-0100. If you call this number, you will be prompted to enter your  area code and phone number in order to hear the original recording.  If you missed the call and would like to hear the information for that week, call 704-878-3586.

We switched systems and, unfortunately, lost some of the previous contact information.  Please re-register if you have stopped getting the calls.

If you have questions about the message or the call-out system, call 704-878-3586 and someone will call you back. (be sure to leave your number)

IREDELL COUNTY - NEW EMERGENCY NOTIFICATION SYSTEM

Iredell County switched to Hyper-Reach Communications System to provide notifications for local emergencies, alerts and weather alerts.  Take time to sign up for that service and encourage your friends to register.  It will notify you with more general emergency information.

For the County System: SIGN UP HERE.

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09

Agendas and Information for City Council, Planning Board, Airport Commission and more

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30

It's Carolina Balloonfest Weekend!!  Plus - the Ghost Tours begin Friday!  Don't miss it.

Oct. 19, 20, 26, 27 - Haunted Statesville Ghost Tours
Downtown Statesville
CLICK HERE for more information

Oct. 19-21 - Carolina Balloonfest
Statesville Regional Airport
CLICK HERE for more information

Oct. 24-26 - World War II Vintage Planes Exhibit
Statesville Regional Airport
CLICK HERE for more information

Monday, Oct. 29 - Trick or Treat on the Greenway
Statesville Soccer Park
CLICK HERE for more information

Tuesday, Oct. 30 - Halloween Hustle Costumed 5K
Statesville Fitness & Activity Center
CLICK HERE for more information

Wednesday, Oct. 31 - Downtown Statesville Trick or Treat
Downtown Statesville
CLICK HERE for more information

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12

The Utility Pay Online System is back up and running and we greatly appreciate your patience while we improved the site:

1.      To reach the new site, go directly to https//utilities.statesvillenc.net or click on the existing “Online Utility Bill & Payment Information” icon on the home page.

2.      To log into the site, just use your new account number and the numbers in your address.  No need to type in the street name.  (You may also use your old account number, but please begin using the new number as soon as possible)

3.      Want an extension? One of the great new features of this new system is that a customer can now obtain an extension to pay their bill without talking to a customer services representative.  Just follow the instructions and if you qualify, you will have one extension per bill without penalty.  But remember! Extending the payment period does not change the date of receiving your next bill.

More improvements are on the way and we’ll keep you updated!

ABOUT THE $2.75 CONVENIENCE FEE: If you pay with a credit card online or by phone, a $2.75 fee will appear.  This is a fee issued by the credit card processing company and none of it goes to the City of Statesville.  Up until this summer, the fee was paid for by the City (using general fund - tax dollars - to cover these costs)  During the past budget discussion, City Council, in an effort to save money, voted to begin passing the fee along to the credit card user (customer).  The fee is not charged to customers who pay with a credit card in person at the customer services desk, 301 S. Center St.  The City did not establish the fee nor does it receive funds from this fee.

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Nancy Davis
Public Affairs Director
704-878-3586
email Nancy