City Bulletin

POWER OUTAGE:  If you experience a power outage, call 704-878-3479.  This is an automated call and will take your information.  Please provide detailed information that you might know about the cause of the outage.

Updates on outages will be posted on the City’s website and Facebook and shared with local media.  Do not call 911 to report a power outage.

ROAD CONDITIONS: City crews are spreading sand on bridges, hills and trouble spots.  The plows will begin to remove snow from major roads and move into neighborhoods as they can.  

SNOW/ICE REMOVAL: The City’s priority is to clear roads with the highest volume first.  This includes roads in the area of the hospitals and medical facilities and major thoroughfares through town.  As we are able, crews move into the neighborhoods.  A crew is also assigned to keeping the runways clear at the Statesville Regional Airport.

The strategy for clearing the roads depends on what comes down and how fast.  Typically, the City removes snow only after a significant accumulation has occurred; removing ice from bare pavement is difficult. Crews will keep roads as safe as possible, but the best strategy for residents is to stay put!

The City does not remove snow/ice from private parking lots.

WATERLINE BREAKS: Report a water or sewer related maintenance problem to 704-878-3417.  If the problem occurs after normal business hours (M-F, 7:30 a.m. – 3:30 p.m.), call the Statesville Police Department at 704-878-3406.  Please provide detailed information of the location and type of problem to help us respond quickly.

FACILITY CLOSINGS: Closings of city offices and recreation facilities will be posted on the website and Facebook and provided to local media.  Utility customers can make their payments 24 hours a day online or by using the Pay-by-phone option: 704-878-3564.

ICATS “THE BLOOM” STATESVILLE ROUTE: ICATS has canceled “The Bloom” Statesville route for Friday.

EMERGENCIES: Please call 911 to report fires, injuries and true emergencies.

QUESTIONS: Call 704-878-3586 for updated information or to leave a message.  Someone will get back in touch with you promptly.

Posted in: Home Page

Nancy Davis
Public Affairs Director
email Nancy