City Bulletin
12

The Utility Pay Online System is back up and running and we greatly appreciate your patience while we improved the site:

1.      To reach the new site, go directly to https//utilities.statesvillenc.net or click on the existing “Online Utility Bill & Payment Information” icon on the home page.

2.      To log into the site, just use your new account number and the numbers in your address.  No need to type in the street name.  (You may also use your old account number, but please begin using the new number as soon as possible)

3.      Want an extension? One of the great new features of this new system is that a customer can now obtain an extension to pay their bill without talking to a customer services representative.  Just follow the instructions and if you qualify, you will have one extension per bill without penalty.  But remember! Extending the payment period does not change the date of receiving your next bill.

More improvements are on the way and we’ll keep you updated!

Posted in: Home Page

Nancy Davis
Public Affairs Director
704-878-3586
email Nancy