City News
The City’s online payment system will be out of service temporarily while improvements are being made. Customers will have the ability to pay by phone while the upgrades are in process.


1. Pay-By-Phone: Call 704-878-3564, 24 hours a day, 7 days a week.

2. BY MAIL:  Mail payment toP.O. Box 1111, Statesville, NC 28687-1111.

3. IN PERSON: Payments accepted at the City Customer Service Office, 301 S. Center St., M-F, 8-5.

We appreciate your understanding while we finalize these important improvements.

PLEASE NOTE:  If you pay with a credit/debit card online or by phone, the Credit Card Processor will add a $2.75 Convenience Fee.  This fee does not go to the City of Statesville.  This fee is not added if you use a credit card in the Customer Services Office, 301 S. Center St.  No fee is added if you pay by cash, money order or check.  

Nancy Davis
Public Affairs Director
email Nancy