Official Website of the City of Statesville, North Carolina
Electric Services & Problems

For information on setting up an utility account, questions about your bill or to have your utilities cut off, click here.

If a power line is down and you see sparks or fire, CALL 911! 
DO NOT call 911 to report a power outage.
OUTAGE:  Call 704-878-3479 to report an outage 24 hours a day.
BILLING:  Call 704-878-3564 if you have questions about your utility bill.
POWER TURNED OFF:  Call 704-878-3564, M-F, 8 a.m. - 5 p.m. if your power has been cut off.  If it is after hours or on the weekend, call 704-878-3406.

If you receive electric service from Energy United or Duke Power, please remember to call them.

Being without power is always an inconvenience. Even though the City of Statesville Department of Electric Utilities strives to provide our customers with a safe and reliable electric product, power outages do occur.
MAILING ADDRESS: PO Box 1111, Statesville, NC 28687-1111  |  PHYSICAL ADDRESS: 301 S. Center Street
704.878.3583 PHONE  |  704.878.3514 FAX
SITE DESIGNED BY: Granite Sky Design  |  SITE PROGRAMMED BY: Customer Connect