City News Releases
This link will take you to the most recent press releases as well as archived news stories.  

WINTER WEATHER PREPARATIONS & UPDATES

Be prepared for a power outage:

• Charge your phones
• Have a plan for back-up power if it is needed for medical equipment
• Have non-perishable food items
• Have flashlights and a good battery supply
• Inspect your back-up generator and review safety precautions
• More Preparation Suggestions
• Emergency Notifications: Now is a good time to sign up for the County and City notification systems.

When a Power Outage Occurs:

• If you are a Statesville Electric Utilities customer, report the outage to 704-878-3479 – Stay on the line and be sure to give your address and phone number, and indicate that you want to be notified when power is restored.
• If you are a Statesville Water customer, your water will not be disrupted.
• If your power goes out, make sure that all items in use at the time of the outage (i.e., TV, stove, computer) are switched off.
• Do not call 911 to report a power outage.  Do call 911 if you see downed lines sparking. 

Restoring Power:

• City Electric crews will begin restoring power as soon as it is safe to do so.
• The procedure for restoring power is to repair the lines that will get the most customers back up and to make sure the hospital has power.
• Often, an ice storm causes lots of scattered outages. It takes longer to get everybody’s power back on because there are individual lines that are down that impact a smaller amount of people.
• Other Public Power Electric Utilities, not expected to be impacted by the storm, are on standby to assist Statesville with repairs, if needed.
• Please be patient and know that we are working hard to restore power.

Monitoring the Power Outage:

Regular updates will be posted on the City’s website, Facebook page and Twitter, and provided to local media

For more information, contact [email protected] at 704-878-3586.