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24-Hour Update on Power Outages
Posted on 08/22/2019
power outage updateIf you reported your outage to 704-878-3479 and asked to be notified when power was restored, you will receive a call from the system. When you get that call, PLEASE answer and press 1 if you have power, 2 if you are still without power and 3 if you don’t know.

If you are still without power and have not received a call or did not originally report the outage, do so now!! Call 704-878-3479. If your phone number is linked to an address, please continue following the prompts and stay on the phone until you have responded that you DO want to be called back. If your phone number is not linked to an address, please leave a message with your phone number and address and stay on the phone until you have responded that you DO want to be called back.

All this is very important to let us know who is still without power and where they are located. The damage is so extensive that it has been hard to locate all the problem areas. Your assistance with these phone calls will help us greatly.

Crews are working in the Jefferson/Elm St. area where major damage occurred. It is very likely that it will be tomorrow before power is restored to this area because of the amount of work left to do.

Power in the Brookdale Rd./Sullivan Rd. traffic circle area is expected to be back up tonight. Crews may find some more problems once the primary line is activated, but they will continue working in this area to resolve issues.

There are a number of isolated primary lines throughout the City that crews are getting to one-by-one. Together with the City employees and the crews brought in to help, there were nearly 70 linemen and technicians working throughout the City today. Many will continue through the night.