House by house, address by address, City Electric crews worked from early Friday morning until 9 p.m. and then were back on the job Saturday at 7 a.m. to make sure that all residents had power by the end of the day.
Nearly 200 separate outages were dealt with during the 48-hour period, along with some major repairs to circuits and broken power poles. Some of the employees left their own families without power in order to work on the outages in Statesville.
In many of the cases, the customer had to bring in an electrician first, but Statesville crews were there as soon as the work was completed so power could be restored.
If you are still without power, call 704-878-3479. The automated system will record the call and automatically page the Electrical Utilities Department.
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If anyone needs information in an alternative format or requires a reasonable accomodation for City communications services/programs, please contact, Lynn Smyth, ADA Coordinator at 704.878.3588.