Proper placement for curbside trash and recycling collection is incredibly important to ensure your carts get emptied. We need your cooperation to increase our efficiency and decrease your frustration!
There are changes in our collection guidelines because of the move to automated trash collection. Yes, we are occasionally using non-automated trucks for trash collection, but we are asking residents to ALWAYS place your carts on the curb in the following manner:
GREEN TAGS - If we leave a green tag on your cart, please read it carefully to learn why your garbage was not collected or other issues with your collection that day. Questions? please call 704-878-3415.
If anyone needs information in an alternative format or requires a reasonable accomodation for City communications services/programs, please contact, Lynn Smyth, ADA Coordinator at 704.878.3588.