The City’s online payment system will be out of service temporarily while improvements are being made. Customers will have the ability to pay by phone while the upgrades are in process.


1. Pay-By-Phone: Call 704-878-3564, 24 hours a day, 7 days a week.

2. BY MAIL:  Mail payment to P.O. Box 1111, Statesville, NC 28687-1111.

3. IN PERSON: Payments accepted at the City Customer Service Office, 301 S. Center St., M-F, 8-5.

We appreciate your understanding while we finalize these important improvements.

ADA Compliance
If anyone needs information in an alternative format or requires a reasonable accomodation for City communications services/programs, please contact, Lynn Smyth, ADA Coordinator at 704.878.3588.

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ONLINE PAYMENT SYSTEM TEMPORARILY OUT OF SERVICE Pay by phone 24/7 by calling 704-878-3564 .... read more

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