City of Statesville Systems Down Due to Global Crowdstrike Outage

Last Updated 4/11/2025Posted in Latest City News, Homepage

Statesville, North Carolina | July 18, 2024 at 9:00am

Due to a global IT outage, the City of Statesville's Utility Payment Portal and Customer Account Access system are currently down. Additionally, online payments for Utilities, the Statesville Recreation & Parks Department, and the Statesville Civic Center are unavailable.

The City's Customer Service Office will remain closed until these issues are resolved.

Customers who wish to pay utility bills can drop CHECKS ONLY in the dropbox outside the Customer Service office at 301 S. Center Street.

We will provide updates as they become available. Thank you for your patience and understanding.




City of Statesville Upcoming Street Closures: Stockton S... The City of Statesville will have two scheduled street closures during the first week of May to accommodate important infrastructure wor...
Advertisement for Bids from the City of Statesville: RFP... The City of Statesville is accepting bids and proposals from qualified companies that specialize in service and repair work for the Wast...
Front & Center: Keeping You Informed of City of Statesvi... Weekly updates from the desk of April Nesbit, Public Information Officer for the City of Statesville. Continue reading for updates for t...
Statesville Fire Department Adds Large-Area Ventilation ... The Statesville Fire Department has recently obtained two large-area ventilation fans to further strengthen our emergency response capab...
Statesville City Council Pre-Agenda Meeting
May 05, 2025
5:00 PM EDT
227 S. Center St.
Statesville, NC 28677
Read More 
Statesville City Council Meeting
May 05, 2025
6:00 PM EDT
227 S. Center Street.
Statesville, NC 28677
Read More 
Downtown Design Review Committee Meeting
May 08, 2025
2:00 PM EDT
227 S. Center Street.
Statesville, NC 28677
Read More