Information
Technology


The Information Technology Department implements and/or manages the following:

  • Provides systems analysis and design
  • Computer programming
  • User training and support
  • Hardware and software evaluation and installation
  • System security and computer problem resolution
  • Reads, connects and disconnects meters
  • Oversees utility billing
  • Provides, enhances and protects information resources
  • Provides support for 220 City computers and 300 users


Meter Reading

Electric and water meters are read by the City every month. Each meter will be read monthly unless the meter is inaccessible because of an obstruction or unsafe condition. It is the customer's responsibility to keep the meter accessible. If the meter cannot be accessed, the consumption will be estimated.

Estimated consumption may be lower or higher than past actual consumption. Meter readings are cumulative, so that an actual reading will correct any past over or under estimations.

Each month the City reads over 25,000 meters and bills over 15,000 customers.

Information Technology Administration
Nikki Gregory
IT Director
704-878-3497

Contact Nikki

Vinnie Francica
Assistant IT Director
704-768-5598

Contact Vinnie

Upcoming City Events:

Displaying 38 Events:
Districts 1 & District 4 Community Meeting
Jul 25, 2024
5:00 PM EDT
1875 Simonton Rd
Statesville, NC 28677
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Movies in the Park: Kung Fu Panda 4
Jul 27, 2024
8:00 PM EDT
911 Lakewood Drive
Statesville, NC 28677
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Co-Ed & Men's Softball Interest Meeting with the Statesv...
Jul 31, 2024
5:30 PM EDT
1875 Simonton Rd
Statesville, NC 28677
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