We know investing in energy-efficient equipment is a big decision. That's why we've created this rebate program - to make those upgrades more affordable while helping you reduce operating costs for years to come. Below are answers to the most common questions we receive.

Who is eligible for rebates?

Our rebate program is available to commercial and industrial customers of NCMPA1 member cities and towns. To qualify, your facility must operate a minimum of 1,800 hours per year. Whether you run a manufacturing plant, retail store, office building, or industrial facility, if you're looking to improve energy efficiency, this program is designed for you.

What types of projects are eligible?

We offer rebates for a wide range of energy-saving upgrades, including:

• Lighting retrofits – Replace outdated fixtures with efficient LED technology
• Lighting controls – Install occupancy sensors, timers, and smart controls
• HVAC systems – Upgrade to high-efficiency heating and cooling equipment
• Compressed air systems – Improve efficiency in your compressed air operations
• Motors and drives – Upgrade to variable frequency drives and high-efficiency motors

These improvements must enhance energy efficiency at your existing facility. New construction projects follow different guidelines.

How do I apply?

The application process is straightforward:

• Complete the fillable PDF application form
• Fill out the Excel rebate worksheet with your project details
• Gather supporting documents (W-9, equipment spec sheets, recent utility bill)
• Email everything to the SPP contact listed on the application

Important: Don't start your project until you receive approval! Pre-approval is required for all rebates.

How much money can I receive?

Rebate amounts are calculated in two ways depending on your project type:

• Lighting retrofits: $0.30 per watt saved
• Other eligible projects: 50% of total project cost (excluding third-party grants)

Annual limit: Each customer can receive up to $20,000 in total rebates per calendar year across all project types. This means you can complete multiple projects throughout the year - just keep track of your cumulative total.

How long does pre-approval take?

We know time is money. Here's our typical timeline:

• Step 1 – Site Visit: Within 1-2 weeks of submitting your application, an ElectriCities representative will visit your facility to verify existing equipment.
• Step 2 – Approval Letter: You'll receive your project approval letter within 3-5 business days after the site visit.

Working on a tight deadline? Let us know when you submit your application, and we'll prioritize your site visit accordingly.

When will I receive my rebate payment?

After your project is complete:

• Notify SPP personnel to schedule a post-installation inspection
• ElectriCities will release funds to
• SPP at the beginning of the month following the inspection SPP will apply your rebate as a credit on your utility bill

Rebates are paid only to the utility account holder and will appear as a bill credit, making your energy savings visible right away.

Can I use refurbished or used equipment?

No, only brand-new equipment qualifies for rebates. This requirement ensures you're getting the full efficiency benefits and manufacturer warranties that come with new equipment. Think of it as an investment in long-term reliability and performance.

Can my contractor or vendor help with the application?

While your contractor or vendor can certainly help you gather information and technical specifications, the application must be completed and signed by you - the utility account holder. This is your project and your rebate, so we need your direct involvement in the application process.

Can I do multiple projects in the same year?

Absolutely! You can tackle as many energy efficiency projects as you'd like throughout the year. Your only limit is the $20,000 annual rebate cap across all project types.

Example: If you receive $10,000 for a lighting upgrade in March, you're still eligible for another $10,000 in rebates for an HVAC or compressed air project later in the year.

How do you define a "year" for rebate purposes?

We use the calendar year - January 1 through December 31. Your $20,000 annual rebate eligibility resets on January 1st, giving you a fresh start to plan new energy efficiency projects.

What counts as acceptable proof of payment?

We need solid documentation that your vendor has been paid in full. A copy of your check alone isn't sufficient - we require:

• A canceled check (showing it has cleared your bank), or
• A credit/debit card statement showing the payment

This documentation protects both you and the program by ensuring all payments are properly verified before rebates are issued.