Information Technology

The Information Technology Department implements and/or manages the following:

  • Provides systems analysis and design
  • Computer programming
  • User training and support
  • Hardware and software evaluation and installation
  • System security and computer problem resolution
  • Reads, connects and disconnects meters
  • Oversees utility billing
  • Provides, enhances and protects information resources
  • Provides support for 220 City computers and 300 users
Meter Reading

Electric and water meters are read by the City every month. Each meter will be read monthly unless the meter is inaccessible because of an obstruction or unsafe condition. It is the customer's responsibility to keep the meter accessible. If the meter cannot be accessed, the consumption will be estimated.

Estimated consumption may be lower or higher than past actual consumption. Meter readings are cumulative, so that an actual reading will correct any past over or under estimations.

Each month the City reads over 25,000 meters and bills over 15,000 customers.



Information Technology Administration



Nikki Gregory
IT Director
704-878-3497

Contact Nikki

Vinnie Francica
Assistant IT Director
704-768-5598

Contact Vinnie

Upcoming City Events:

Displaying 57 Events:
Blood Drive with the American Red Cross
Jun 05, 2025
9:00 AM EDT
1875 Simonton Rd
Statesville, NC 28677
Read More 
Make Music Day Downtown Statesville
Jun 21, 2025
12:00 PM EDT
Business District
Statesville, NC 28677
Read More 
SPD 2025 Summer Camp - Day 1
Jun 23, 2025
8:00 AM EDT
1424 Rickert Street
Statesville, NC 28677
Read More 

Latest City of Statesville News:

Statesville Fire Department: A Year of Growth, Excellenc... On January 13, 2025, Statesville Fire Chief Glenn Kurfees delivered a comprehensive overview of the department’s 2024 achievements, chal...
Meet Heather Gessler: Statesville’s Fire/Life Safety Edu... At the heart of the Statesville Fire Department’s mission to protect and educate our community is Heather Gessler, the Fire/Life Safety ...
Front & Center: Keeping You Informed of City of Statesvi... Weekly updates from the desk of April Nesbit, Public Information Officer for the City of Statesville. Continue reading for updates for t...

View More