City of Statesville Utility Bill Mailing Address Reminder
Payments sent to the previous lockbox address will no longer be forwarded to the City of Statesville after October 31, 2025.
Any payments received at the old address after this date will be returned to the sender by the postal service.
If you mail your utility payments, please update your records to use the current address:
First Citizens Bank
Lockbox 96277
6125 Lakeview Road, Suite 800
Charlotte, NC 28269
To avoid disruptions, double-check any automatic bill pay services or bank-issued checks to confirm they reflect the new address.
For questions or assistance, contact the City of Statesville Customer Service team at 704-878-3564.
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