City of Statesville Customer Service Office Delayed Opening Due to Staff Training
Thursday, November 13, 2025
On Thursday, November 13, 2025, the City of Statesville Customer Service Office will again have a delayed opening due for staff training. The department will be open from 10:00 a.m. to 5:00 p.m. on this day. Residents are reminded that they are still be able to make payments using one of the following convenient options:
🔹 Drop Box located outside the Customer Service office (no cash, please!)
🔹 Call 704-878-3564 to pay 24/7 using the automated phone system
🔹 Online at www.statesvillenc.net/pay
🔹 Mail your payment to: First Citizens Bank Lockbox 96277 6125 Lakeview Road, Suite 800 Charlotte, NC 28269
Thank you for your patience and understanding.
Tuesday, October 21, 2025
On Tuesday, October 21, 2025, the City of Statesville Customer Service Office will have a delayed opening due for staff training. The department will be open from 10:00 a.m. to 5:00 p.m. on this day. Residents will still be able to make payments using one of the following convenient options:
🔹 Drop Box located outside the Customer Service office (no cash, please!)
🔹 Call 704-878-3564 to pay 24/7 using the automated phone system
🔹 Online at www.statesvillenc.net/pay
🔹 Mail your payment to: First Citizens Bank Lockbox 96277 6125 Lakeview Road, Suite 800 Charlotte, NC 28269
Thank you for your patience and understanding.
