Public Utility Permits

Contact Public Utilities

Citizen Self Service


The City of Statesville is partnering with Iredell County in offering the public a new online permitting system that will simplify development services countywide. The program, “Citizen Self-Service” (CSS), is accessible from any computer or device and allows the public to upload site plans and construction documents, complete and submit necessary permit applications, manage inspection requests and make payments all online without having to come to an office.

Permits

The following permits must be submitted and paid through Iredell County’s online permitting system – Citizen Self-Service:

  • Water tap
  • Sewer tap
  • New construction special meters

More information on the Citizen Self Service permitting system including a user guide and account registration instructions can be found at the link below.

Permits for irrigation meters and sewer-deduct meters for sewer-only customers who have a third-party water provider need to submit and pay in person at the Public Utilities Office located at 301 S. Center Street.

Have other questions about permits for public utilities? Please contact Autumn Hill at 704-878-3567 or via email here.

Permitting Process

Before industries can discharge to our collection system they must be reviewed for proposed discharges and where appropriate, obtain a permit before discharge of waste can begin.

The permitting process can begin during the initial construction. The industry should contact the Pretreatment Division of the Water Resources Department in order to obtain a permit application or click here. The persons to contact are Brandy Johnson, Pretreatment Coordinator or Andy Smith, Assistant Director. To support the application, the industry shall submit for approval:

  • Standard Industrial Classification Code
  • Any analytical data on wastewater
  • Water consumption and flow rates
  • Site plans
  • Description of processes and facilities
  • Pretreatment units used
  • The presence or absence of pollutants in the waste stream as listed on the application, when known.

When plans and application are approved, a permit and Authorization to Construct Pretreatment facilities are issued. There is a $300 permit fee. Once construction is completed, an inspection is conducted by the Pretreatment staff prior to discharge. Sampling begins once production and discharge starts.

STA-LIME

Statesville actively promotes beneficial reuse of water and wastewater treatment processes that produces sludge as a byproduct of treatment. Statesville dewaters the sludge and blends it with lime to produce an alkaline stabilized product, called Sta-Lime. (Pictured above) Sta-Lime is distributed locally to farmers as a liming agent.

Sta-Lime is at the Fourth Creek WWTP.  Please call ahead for availability between 8:00-3:00 Monday thru Friday at 704-878-3438.


Sewer Surcharge Rate


Third Creek
Fourth Creek
BOD5N/ABOD5N/A
COD.0.07/PoundCOD$0.06/Pound
TSS$0.027/PoundTSS$0.29/Pound
NH3-N$1.28/PoundNH3-N$1.29/Pound

Upcoming City Events:

Displaying 47 Events:
Fire Station 5 Ribbon Cutting Ceremony
Jun 30, 2026
10:00 AM EDT
533 Gaither Road
Statesville, NC 28625
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2026 Fireworks Celebration
Jul 03, 2026
9:30 PM EDT
Statesville, NC
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Pickleball 101: Learn to Play at the Statesville Recreat...
Jul 06, 2026
4:00 PM EDT
911 Lakewood Dr.
Statesville, NC 28677
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Latest City of Statesville News:

Road Closure Notice – W. Water StreetAs part of the Waterline Replacement Project, W. Water Street will be closed between N. Center Street and the CVS entrance beginning at ...
The North Carolina Drought Monitor map, updated June 18, 2026, shows worsening drought conditions across much of the state. Large portions of central and northern North Carolina are shaded red and dark red, indicating extreme (D3) and exceptional (D4) drought conditions. Much of the remainder of the state is experiencing severe drought (D2), shown in orange, with smaller areas of moderate drought (D1) in tan. According to the North Carolina Drought Management Advisory Council, City of Statesville water customers remain under D2 severe drought conditions, and water restrictions remain in effect. The map includes drought classifications and data from the USDA, National Drought Mitigation Center, NOAA, and partner agencies.
City of Statesville Moves to Stage 2 Water RestrictionsThe City of Statesville is currently under Stage 3 (Extreme Drought) conditions. Beginning at 8 a.m. on May 4, 2026, the City will enfor...
Community members stand with Statesville Mayor Doug Hendrix in the City Council Chambers during the June 15, 2026, Statesville City Council meeting. One community representative holds the official proclamation recognizing June 19 as Juneteenth, commemorating the end of slavery in the United States and honoring the history, culture, and contributions of African Americans. The group poses beneath the City of Statesville seal following the proclamation presentation.
City of Statesville Proclaims June 19, 2026 as JuneteenthThe City of Statesville Proclaims June 19, 2026 as Juneteenth and encourages all citizens to observe this day through reflection, educat...

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