Public Utility Permits

Contact Public Utilities

Citizen Self Service


The City of Statesville is partnering with Iredell County in offering the public a new online permitting system that will simplify development services countywide. The program, “Citizen Self-Service” (CSS), is accessible from any computer or device and allows the public to upload site plans and construction documents, complete and submit necessary permit applications, manage inspection requests and make payments all online without having to come to an office.

Permits

The following permits must be submitted and paid through Iredell County’s online permitting system – Citizen Self-Service:

  • Water tap
  • Sewer tap
  • New construction special meters

More information on the Citizen Self Service permitting system including a user guide and account registration instructions can be found at the link below.

Permits for irrigation meters and sewer-deduct meters for sewer-only customers who have a third-party water provider need to submit and pay in person at the Public Utilities Office located at 301 S. Center Street.

Have other questions about permits for public utilities? Please contact Autumn Hill at 704-878-3567 or via email here.

Permitting Process

Before industries can discharge to our collection system they must be reviewed for proposed discharges and where appropriate, obtain a permit before discharge of waste can begin.

The permitting process can begin during the initial construction. The industry should contact the Pretreatment Division of the Water Resources Department in order to obtain a permit application or click here. The persons to contact are Brandy Johnson, Pretreatment Coordinator or Andy Smith, Assistant Director. To support the application, the industry shall submit for approval:

  • Standard Industrial Classification Code
  • Any analytical data on wastewater
  • Water consumption and flow rates
  • Site plans
  • Description of processes and facilities
  • Pretreatment units used
  • The presence or absence of pollutants in the waste stream as listed on the application, when known.

When plans and application are approved, a permit and Authorization to Construct Pretreatment facilities are issued. There is a $300 permit fee. Once construction is completed, an inspection is conducted by the Pretreatment staff prior to discharge. Sampling begins once production and discharge starts.

STA-LIME

Statesville actively promotes beneficial reuse of water and wastewater treatment processes that produces sludge as a byproduct of treatment. Statesville dewaters the sludge and blends it with lime to produce an alkaline stabilized product, called Sta-Lime. (Pictured above) Sta-Lime is distributed locally to farmers as a liming agent.

Sta-Lime is at the Fourth Creek WWTP.  Please call ahead for availability between 8:00-3:00 Monday thru Friday at 704-878-3438.


Sewer Surcharge Rate


Third Creek
Fourth Creek
BOD5N/ABOD5N/A
COD.0.07/PoundCOD$0.06/Pound
TSS$0.027/PoundTSS$0.29/Pound
NH3-N$1.28/PoundNH3-N$1.29/Pound

Upcoming City Events:

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Pickleball 101: Learn to Play at the Statesville Recreat...
Jul 08, 2026
4:00 PM EDT
911 Lakewood Dr.
Statesville, NC 28677
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Community Fun Day at Summit Village Community Center
Jul 09, 2026
11:00 AM EDT
1353 Pearl Street
Statesville, NC
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Pickleball 101: Learn to Play at the Statesville Recreat...
Jul 13, 2026
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911 Lakewood Dr.
Statesville, NC 28677
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Latest City of Statesville News:

Sanitation workers stand with Mayor Doug Hendrix in the Statesville City Council Chambers during the June 15, 2026 City Council meeting. Mayor Hendrix holds a proclamation recognizing June 15–20, 2026, as National Waste and Recycling Workers Week, honoring the essential contributions of sanitation and recycling employees who help keep the community clean, safe, and healthy. The group is gathered beneath the City of Statesville seal, commemorating the recognition.
City of Statesville Proclaims June 15-20, 2026 as Nation... The City of Statesville Proclaims June 15-20, 2026, as National Waste and Recycling Workers Week and encourages all residents to express...
POSTPONED: Road Closure on East Broad Street for Tree Re... East Broad Street between Tradd Street and Green Street will be closed on Wednesday, June 17, 2026, from 7:30 a.m. to 4:00 p.m. The clos...
Community Appearance Commission Announces Spring 2026 Ap... FOR IMMEDIATE RELEASE June 16, 2026 The City of Statesville's Community Appearance Commission is pleased to recognize five outstanding p...

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