| Name | Title | Phone | *Click the link below |
| Ron Smith | City Manager | 704-878-3584 | Contact Ron Smith |
| Scott Harrell | Assistant City Manager | 704-878-3551 | Contact Scott Harrell |
| Matthew Pierce | Assistant to the City Manager | 704-832-3852 | Contact Matthew Pierce |
| April Nesbit | Public Information Officer | 704-878-3586 | Contact April Nesbit |
| Emily Kurfees | City Clerk | 704-878-3583 | Contact Emily Kurfees |
| John Hatcher | Grants Manager | 704-768-5596 | Contact John Hatcher |
| Name | Title | Phone | *Click the link below |
| David W Onley | Chief of Police | 704-878-3412 | Contact Chief Onley |
| John C Ivarsson | Operations Assistant Chief | 704-832-3858 | Contact Assistant Chief Ivarsson |
| Bryan Johnson | Administrative Assistant Chief | 704-878-3452 | Contact Administrative Assist Chief Johnson |
| Chris Bowen | Professional Standards Division | 704-878-3536 | Contact Captain Bowen |
| Samantha Lindon | Community Services | 704-878-3406 | Contact Captain Lindon |
| Marc Carmona | South District | 980-635-7328 | Contact Captain Carmona |
| Paul Ballard | Patrol Division | 980-635-7145 | Contact Captain Ballard |
| John Galliher | Investigations | 704-878-3515 | Contact Captain Galliher |
| Anthony Hamby | North District | 704-878-3406 | Contact Captain Hamby |
| Tammy Robinson | Office Manager | 704-878-3453 | Contact Tammy Robinson |
| Garrett Deal | Training + Recruiting | 704-878-3522 | Contact Sergeant Deal |
| Bradley Simmerson | CALEA Manager | 704-878-3406 | Contact B Simmerson |
| Bridget Gibbs | Professional Standards Secretary | 704-878-3409 | Contact Bridget Gibbs |
| Nakayla Griffin | Community Resource Coordinator - South Statesville | 704-761-2384 | Contact Nakayla Griffin |
| Shannon Humphrey | Community Oriented Policing Services | 704-878-3406 | Contact Sergeant Humphrey |
| Chan Austin | Crime Prevention Officer | 704-878-3442 | Contact Corporal Austin |
| Name | Title | Phone | *Click the link below |
| Glenn Kurfees | Fire Chief | 704-832-3866 | Contact Chief Kurfees |
| Kyle Bell | Deputy Fire Chief | 704-768-5597 | Contact Deputy Fire Chief Bell |
| Danny Nicholson | Assistant Fire Chief | 704-832-3868 | Contact Assistant Fire Chief Nicholson |
| Vickie Pressley | Office Manager | 704-832-3860 | Contact Vickie Pressley |
| Pete Morrison | Fire Marshal | 704-832-3878 | Contact Fire Marshal Morrison |
| Maury Jenkins | Deputy Fire Marshal | 704-832-3877 | |
| Taylor Menster | Assistant Fire Marshal | 704-832-3876 | Contact Assistant Fire Marshal Menster |
| Name | Title | Phone | *Click the link below |
| John Ferguson | Airport Manager | 704-873-1111 | Contact John Ferguson |
| Carissa Barnette | Office Manager | 704-873-1111 | Contact Carissa Barnette |
| Name | Title | Phone | *Click the link below |
| Richard Griggs | Director | 704-878-3429 | Contact Richard Griggs |
| Lynn Miller | Superintendent of Parks/Public Grounds | 704-832-3797 | Contact Lynn Miller |
| Kali Bailey | Program & Facilities Manager | 704-878-3429 | Contact Kali Bailey |
| Daniel Lewis | Athletics + Aquatics Manager | 704-878-3429 | Contact Daniel Lewis |
| Jennifer Owens | Office Manager / Cemetery Technician | 704-878-3429 | Contact Jennifer Owens |
| Robin Sprinkle | Administrative Associate | 704-878-3429 | Contact Robin Sprinkle |
| Name | Title | Phone | *Click the link below |
| Kenny Roberts | Director | 704-832-3881 | Contact Kenny Roberts |
| John Malascalza | Supervisor | 704-832-3882 | Contact John Malascalza |
| Amye Burks | Marketing + Event Coordinator | 704-832-3880 | Contact Amye Burks |
| Lisa Sharpe | Office Manager | 704-832-3879 | Contact Lisa Sharpe |
| Name | Title | Phone | *Click the link below |
| Sherry Ashley | Planning Director | 704-878-3574 | Contact Sherry Ashley |
| Herman Caulder | Assistant Planning Director | 704-878-3577 | Contact Herman Caulder |
| Matt Kirkendall | Plans Review | 704-768-5595 | Contact Matt Kirkendall |
| Marci Sigmon | Historic / Downtown District | 704-878-3578 | Contact Marci Sigmon |
| Joseph Campbell | Planner I, Permitting | 704-768-5501 | Contact Joseph Campbell |
| Lori Deal | Office Manager | 704-878-3574 | Contact Lori Deal |
| Christopher Hooper | Planner I, Permitting | 704-878-3560 | Contact Christopher Hooper |
| Veronica Bateson | Planner II | 704-878-3561 | |
| Jay Daniels | Ordinance Enforcement Officer | 704-768-5500 | Contact Jay Daniels |
| Shane Harris | Ordinance Enforcement Officer | 704-878-3575 | Contact Shane Harris |
| Eric Duckworth | Ordinance Enforcement Officer | 704-768-5517 | Contact Eric Duckworth |
| Lesley Marion | Ordinance Enforcement Inspector | 704-878-3565 | Contact Lesley Marion |
| Name | Title | Phone | *Click the link below |
| Cody Leis | Director | 704-902-1552 | Contact Cody Leis |
| Travis Campbell | Operations Manager | 704-832-3837 | Contact Travis Campbell |
| Josh Mahaffey | Technical Services | 704-832-3845 | Contact Josh Mahaffey |
| Keith Courson | Substations | 704-832-3874 | Contact Keith Courson |
| Jeffery Galliher | Engineering Services | 704-761-2388 | Contact Jeffery Galliher |
| Shawn Cox | Line Clearance / Arborist | 704-832-3827 | Contact Shawn Cox |
| Jason Lee | Business Development Specialist | 704-761-2371 | Contact Jason Lee |
| Name | Title | Phone | *Click the link below |
| Bill Vaughan | Director | 704-761-2383 | Contact Bill Vaughan |
| Andy Smith | Operations Manager Water Resources | 704-878-3439 | Contact Andy Smith |
| Autumn Hill | Office Manager | 704-878-3567 | Contact Autumn Hill |
| Eric Moten | Water + Sewer Maintenance Supervisor | 704-832-3823 | Contact Eric Moten |
| Brian Wilson | Water + Sewer Maintenance Asst Superintendent | 704-832-3829 | |
| Justin Waddell | Backflow Coordinator | 704-832-3847 | Contact Justin Waddell |
| Scott Austin | Third Creek WWTP | 704-872-9621 | Contact Scott Austin |
| Ken Galloway | Fourth Creek WWTP | 704-878-3438 | Contact Ken Galloway |
| Harry Hull | Water Treatment Plant | 704-878-3441 | Contact Harry Hull |
| Name | Title | Phone | *Click the link below |
| Steve Bridges | Director | 704-761-2381 | |
| Randall Moore | Stormwater Program Manager | 704-761-2385 | Contact Randall Moore |
| Randall Meadows | Street Maintenance Superintendent | 704-832-3828 | Contact Randall Meadows |
| Travis Vaughn | Fleet Manager | 704-832-3835 | |
| Russell Brown | Sanitation Superintendent | 704-832-3825 | |
| Billy Setzer | Construction Inspector | 704-765-5502 | Contact Billy Setzer |
| Myronette Alspaugh | Office Manager | 704-878-3562 |
| Name | Title | Phone | *Click the link below |
| Stacey Everette | Director | 704-878-3572 | Contact Stacey Everette |
| Nick Turner | HR Generalist | 704-878-3588 | Contact Nick Turner |
| Deborah Faulk | Benefits Specialist | 704-768-5503 | Contact Deborah Faulk |
| George Campbell | Risk & Safety Manager | 704-832-3884 | Contact George Campbell |
| Lesia Breininger | HR Technician | 704-878-3571 | Contact Lesia Breininger |
| Name | Title | Phone | *Click the link below |
| Tim Carr | Director | 704-878-3593 | Contact Tim Carr |
| Teresa Sherrill | Collections Revenue Manager | 704-878-3568 | Contact Teresa Sherrill |
| Eva Mendez | Purchasing Agent | 704-878-3416 | Contact Eva Mendez |
| Sandra Luna-Jackson | Accounts Payable | 704-878-3594 | Contact Sandra Luna-Jackson |
| Name | Title | Phone | *Click the link below |
| Nikki Gregory | Director | 704-878-3497 | Contact Nikki Gregory |
| Vinnie Francica | Assistant Director | 704-768-5598 | Contact Vinnie Francica |
