If you have a life-threatening emergency, please contact 911.

Emergencies That Require Immediate Attention (the following issues are considered emergent and require a PHONE CALL):

• REPORT A POWER OUTAGE:
• Do not call 911 to report a power outage.
• City of Statesville Electric Customers should report an outage by calling: 704-878-3479. Please remember to give your address and indicate that you would like to be notified when power is restored.
• Energy United or Duke Energy customers should contact their providers directly if they experience outages.
• Read more from the City of Statesville on Reporting A Power Outage here.

• POWERLINES DOWN:
• CALL 911. To report powerlines down, please call 911. 
• TREES IN THE ROADWAY:
• To report trees in the roadway, please call the Statesville Police Department at their non-emergency line at 704-878-3406. All other tree issues should be addressed using the form below.
• WATER/SEWER LEAK:
• To report a water/sewer leak, call 704-878-3417 between the hours of 7:30am-3:30pm. After hours, call the Statesville Police Department at 704-878-3406.

For Non-Emergency Issues:

• Use the form below to ask a question or alert us to non-emergency issues that may require attention.
• NOTE: Not all issues fall under the jurisdiction of the City of Statesville. If a reported item is not serviced by the City of Statesville, we will provide you with the correct contact information. Our goal is to resolve your concern or make sure you have the information you need.

NOTE: Representatives of the City of Statesville communicate via this website. Any communications via this site (whether by a government employee or the general public) is subject to the North Carolina Public Records Law and may be subject to monitoring and disclosure to third parties.