Report A Problem to the City of Statesville

Have a question or see a problem? Contact us!

If you have a life-threatening emergency, please contact 911.

Emergencies That Require Immediate Attention (the following issues are considered emergent and require a PHONE CALL):

  • REPORT A POWER OUTAGE:
    • Do not call 911 to report a power outage.
    • City of Statesville Electric Customers should report an outage by calling: 704-878-3479. Please remember to give your address and indicate that you would like to be notified when power is restored.
    • Energy United or Duke Energy customers should contact their providers directly if they experience outages.
    • Read more from the City of Statesville on Reporting A Power Outage here.
  • POWERLINES DOWN:
    • CALL 911. To report powerlines down, please call 911. 
  • TREES IN THE ROADWAY:
    • To report trees in the roadway, please call the Statesville Police Department at their non-emergency line at 704-878-3406. All other tree issues should be addressed using the form below.
  • WATER/SEWER LEAK:
    • To report a water/sewer leak, call 704-878-3417 between the hours of 7:30am-3:30pm. After hours, call the Statesville Police Department at 704-878-3406.

For Non-Emergency Issues:

  • Use the form below to ask a question or alert us to non-emergency issues that may require attention.
  • NOTENot all issues fall under the jurisdiction of the City of Statesville. If a reported item is not serviced by the City of Statesville, we will provide you with the correct contact information. Our goal is to resolve your concern or make sure you have the information you need.

NOTE: Representatives of the City of Statesville communicate via this website. Any communications via this site (whether by a government employee or the general public) is subject to the North Carolina Public Records Law and may be subject to monitoring and disclosure to third parties.

Upcoming City Events:

Displaying 111 Events:
Field Day (Homeschool with the Statesville Recreation & ...
May 14, 2025
10:30 AM EDT
2012 Simonton Rd.
Statesville, NC 28625
Read More 
Daniel Stowe Botanical Garden (Day Trips with the States...
May 17, 2025
10:30 AM EDT
1875 Simonton Rd
Statesville, NC 28677
Read More 
Community Fun Day - Rolling Lane
May 22, 2025
4:00 PM EDT
1308 Rolling Lane
Statesville, NC 28677
Read More 

Latest City of Statesville News:

Statesville Human Relations Commission May 15, 2025 MeetingThe Statesville Human Relations Commission Meeting will be held on May 15, 2025.
Statesville Regional Airport Commision May 2025 MeetingThe Statesville Airport Commission will meet on May 14, 2025, at 12:00 noon at City Hall, second floor conference room.
Storm Pipe Repair on Hartness Road Scheduled for May 15A storm pipe repair is scheduled for Thursday, May 15, 2025 , near 735 Hartness Road . Work will begin at 9:30 a.m. and is expected to b...

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