Utility + Revenue Collections

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How to Pay Your Utility Bill

Residents can pay their Utility Bill by phone, by mail, in-person, or online.

  1. By Phone: Call 704-878-3564 to pay your bill 24/7 using the automated phone system OR pay Online at https://utilities.statesvillenc.net/
  2. By Mail: Mail your payment to P.O. Box 63013, Charlotte, NC 28263-3013
  3. In Person: Pay in person at the City Customer Service Office, 301 S. Center St., M-F, 8-5. (Drive thru is available at same address and times)
  4. Online: Pay your utility bill online using the link below.

The Utility + Revenue Collections Department establishes and maintains all customer utility (electric, water and sewer) accounts for the City of Statesville; accepts payment (cash, check, money order, debit or credit card) for utility payments, privilege licenses Beer and Wine Licenses, parking tickets and all miscellaneous revenue for the City of Statesville.

CLICK Link Below:


A Guide To Read Your Utility Bill

The information on this page outlines the terms and agreements for customers, how payments can be made, penalties are incurred and meters read.

Customer Accounts - Sign up, Terminate, Make Changes

Find details on how to set up a NEW utility account, view/print the utility service application, how to make changes to your existing utility account, and more.

Utility Payment Options

The City accepts cash, check, money order, debit cards and credit cards. You may mail your payment; use the drop box located on Center Street, pay online or come to the office at 301 South Center Street to make your payment. If you are paying by debit or credit card, you must come in to the lobby or pay online. For questions call 704-878-3564 or email.

All parking tickets and other miscellaneous fees can ONLY be paid via MAIL or by coming into the office at 301 South Center Street.

Payment by Bank Draft - Information + Form

The City of Statesville would like to provide you with a convenient way to pay for City services. After you complete the form and send it to us, you can soon forget about writing another check for your utility bill.

Liquor License Application

The City of Statesville requires businesses to submit a Liquor License to serve beer, wine and/or liquor. The penalty for engaging in business without obtaining a license is 5% of the amount of the license per month for a maximum of 25%, with a minimum of $5.00.

Statesville Connects (Payment Assistance Program)

Be a part of our community in a warm and caring way by participating in STATESVILLE CONNECTS. This voluntary assistance program provides emergency assistance for low income families and people in crisis. Funding for the program comes from people like you ... generous customers who want to connect with their neighbors in need!


Instead of receiving a paper bill, Statesville Utility customers can receive an email notifying them that their utility bill is ready. E-bill helps avoid mailing delays, gives you one less piece of mail to sort through, helps keep up with your bill (you always know where it is) and lets you do your part for the environment by saving trees, energy and resources.

To sign-up, look at the green box on the front of your monthly utility bill. Follow the directions in the box to register for E-bill.

Occupancy Tax Form PDFOccupancy Tax Report - Tax is due on the 15th of the month for the previous month rent.

Upcoming City Events:

Displaying 16 Events:
Downtown Tree Lighting
Nov 30, 2023
6:00 PM EST
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2023 Fill the Trailer Toy Drive
Dec 02, 2023
12:00 PM EST
Statesville, NC
Read More 
Greensboro Symphony Orchestra: Holiday Pops
Dec 07, 2023
7:30 PM EST
300 South Center Street,
Statesville, NC 28677
Read More 

Latest City of Statesville News:

Downtown Statesville Demo UpdateThe Statesville City Council has given the green light for the demolition of the three downtown buildings damaged by fire in March. The ...
Statesville City Council Meeting 12/04/2023Statesville City Council will meet on December 4, 2023 in the Council Chambers of City Hall.
Statesville Historic Preservation Commission Meeting Age... The Statesville Historic Preservation Commission will conduct a called meeting on November 30, 2023 at 7:00pm. The meeting will be held ...

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