| Name | Position | Phone Number | Contact (*Click link below) |
| Andy Smith | Operations Manager Water Resources | 704-878-3439 | Contact Andy Smith |
| Autumn Hill | Office Manager | 704-878-3567 | Contact Autumn Hill |
Water + Sewer Maintenance & Backflow:
| Name | Position | Phone Number | Contact (*Click link below) |
| Eric Moten | Water + Sewer Maintenance Superintendent | 704-832-3823 | Contact Eric Moten |
| Justin Waddell | Water + Sewer Maintenance Assistant Superintendent | 704-832-3829 | |
| Currently Vacant | Backflow Coordinator | 704-832-3847 | Currently Vacant |
Water Resources / Treatment Facilities:
| Name | Position | Phone Number | Contact (*Click link below) |
| Scott Austin | Third Creek WWTP | 704-872-9621 | Contact Scott Austin |
| Ken Galloway | Fourth Creek WWTP | 704-878-3438 | Contact Ken Galloway |
| Harry Hull | Water Treatment Plant | 704-878-3441 | Contact Harry Hull |
