Electric Utilities

Located at: 915 Winston Avenue Statesville, NC

Phone: 704-878-3419
Hours: Monday - Friday

North Carolina's First Public Power Community

The City of Statesville was the first municipality in the State of North Carolina to provide electric service to its citizens. As the result of this historical accomplishment, we have been recognized as the first Public Power Community in North Carolina. Public power is a national concept where municipally owned electric utilities serve their communities.

Statesville opened the door to the future by introducing electricity on February 4, 1889. It all happened when a switch was pulled and the City's first electric lights blinked on to illuminate the tiny downtown area for a momentous two hours.

Town officials probably had no idea that this was to be one of the most significant events in the history of the City. At the time, they only wanted a better alternative to gas street lamps.

Read the Full Story of the History of Public Power in Statesville

The City of Statesville Electric Utilities department strives to work with safety always in mind. We also encourage all customers, visitors, and contractors to always keep safety in the forefront when working with or around electrical lines and equipment.

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Online Utility Bill Payment

Pay your City of Statesville Utility Bill.

Sign up for e-billing using the website and registration code located on your bill.

Billing Questions?


New Utility Connections?


Report a Power Outage

*24 Hours a Day


Street Light or Backyard Light Problem

*When reporting, please give the closest street address and the pole number, if possible


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Call Before You Dig

The City of Statesville Electric Utilities Department recommends you call NC811 before you make any excavations. This will help in knowing where underground electric, water, sewer, gas and telecommunications lines are and will better equip you with knowledge of where you can dig safely. NC811 asks you mark your proposed excavation site with white paint, stakes, or flags before you call. If you have any questions about this service, please visit NC811 or call 1-800-632-4949.

Electric Policies + Procedures

NOTICE to persons planning electrical projects to be served by the City of Statesville's Electric System:

We have numerous policies & standards designed to ensure safe, orderly, & long-term electric service to its citizens & customers. Failure to follow the City's standards & policies will result in the City not providing service or disconnecting service until such standards & policies are met. Before beginning an electrical project, the City encourages persons to see information provided below & contact the Electric Department at (704) 878-3419.

The City's Electric Department staff looks forward to working with you to achieve your goals and serving its customers and citizens.

Electric Utility Rates

City of Statesville Electric Utility Rates.

*If you need assistance calculating your bill from these rates or if you are interested in potentially switching your rate, please call 704-761-2371.

Meter TamperingView these safety reminders from the City of Statesville's Customer Service Policy.
Statesville Connects (Payment Assistance Program)

Be a part of our community in a warm and caring way by participating in STATESVILLE CONNECTS. This voluntary assistance program provides emergency assistance for low income families and people in crisis. Funding for the program comes from people like you ... generous customers who want to connect with their neighbors in need!

Utility Assistance Programs

City, State and Local programs offer Utility Assistance Programs for residents.

Utility + Other Payments

The City accepts cash, check, money order, debit cards and credit cards. You may mail your payment; use the drop box located on Center Street, pay online or come to the office at 301 South Center Street to make your payment. If you are paying by debit or credit card, you must come in to the lobby or pay online. For questions call 704-878-3564 or email.

Utility Line Clearance

The City of Statesville Electric Utilities maintains a tree trimming crew that removes and trims trees and limbs that are a danger or potential danger to our electric system. Our crews are on a yearly cycle to trim all primary lines.

Utility Services

Find details on how to set up a NEW utility account, view/print the utility service application, how to make changes to your existing utility account, and more.

Upcoming City Events:

Displaying 38 Events:
Pickleball (Homeschool Program with the Statesville Recr...
Sep 11, 2024
10:30 AM EDT
1875 Simonton Rd
Statesville, NC 28677
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Explore the Carolina Raptor Center: Day Trips with State...
Sep 17, 2024
10:00 AM EDT
1875 Simonton Road
Statesville, NC 28677
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Dog Day at the Pool
Sep 21, 2024
11:00 AM EDT
1877 Simonton Rd.
Statesville, NC 28625
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Latest Statesville Electric Utilities News:

Celebrating Exceptional Service: Customer Service Day at... In Statesville, we mark Customer Service Day with thanks for the dedicated team at the City of Statesville Customer Service Center . Thi...
Celebrating National Cut Your Energy Costs Day in States... Today marks an important occasion for our community in Statesville – it's National Cut Your Energy Costs Day! As we embark on this day d...
Stay Cozy this Winter: Top 12 Energy Saving Tips for WinterTop 12 Energy Saving Tips for Winter in Statesville, NC!

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